We’ve got a position available for a Retentions Inbound Consultant
Company: King Price
Purpose of position:
Communicating with clients and managing relationships in order to increase loyalty and retain their business.
Responsibilities:
• Handling difficult client calls
• Retaining clients as part of the King Price royal family
• Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance
with the company’s quality and performance standards
• All dealings with clients must be in alignment with the company culture and values
Requirements:
• Matric or matric equivalent (essential)
• FAIS compliant
• Experience in a similar role would be beneficial
Skills and Attributes:
• Sales and client service oriented
• Attention to detail and quality oriented
• Deadline and results oriented
• Ability to take initiative
• Enthusiastic and passionate about the job and the company
• Organised, punctual and excellent time management skills
• Teamwork and collaboration
• Good judgment and problem solving skills
• Adaptable and resilient
• Honesty and integrity
• Good interpersonal and communication skills
• Negotiation skills
• Administration skills
Should a suitable candidate not be identified internally, we reserve the right to recruit externally.
If you feel that you are up for the challenge and want to become part of a dynamic team, please send your CV to jethro.govender@kingprice.co.za
Closing date: 29 February 2024
Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.
