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| Closing Date | 2023/05/05 |
| Reference Number | ETH230417-9 |
| Job Number | 71000424 |
| Job Title | Cashier Clerk |
| Job Type | Permanent |
| Division | Central 1 |
| Department | Revenue |
| Branch | Customer Services Centres |
| Vacancy Group | Revenue Management |
| Reporting To | Administrator |
| Location – Town / City | Durban |
| Location – Province | KwaZulu-Natal |
| Location – Country | South Africa |
| Job Purpose | To provide comprehensive customer care and revenue collection services to all eThekwini Municipality customers and patrons of the Service Centre. |
| Key Responsibility Areas | Process and conduct all municipal account operations. Contribute to service excellence initiatives. Provide information on access. Process all applicable administrative requirements. Initiate corrective measures and safeguard the municipality against potential revenue losses. Process requests for funds and/or adjustments to customer accounts. Disseminate information on ancillary products. Amend customer information details. Negotiate mutually acceptable payment arrangements. Support with training of new staff. Process all payments and bank all revenue collected. Receipt and acknowledge electronic payments. Administer payments for various specialized municipal service. Administer the issuing of tender documents. |
| Essential Requirements | An appropriate level of secondary education. 6 Months relevant experience. Computer Literacy. |
| Preferred Requirements | Matric/Grade 12. 12 Months relevant experience. |
| Housing Subsidy | Yes |
| Leave | Yes |
| Medical Aid | Yes |
| Other Allowances | N/A |
| Pension Fund | Yes |
| Remuneration | R163 780.32 / R212 601.28 |
| 13th Cheque | Yes |
| Contact Name | HC Finance |
| Contact Telephone | 031 311 1622 |