Recruitment Matters
Description
WE ARE HIRING CUSTOMER CARE SPECIALIST Based in Durban, KZN
Requirements:
- High school diploma or equivalent; a degree in business, communications, or a related field is preferred.
- Proven experience in a customer service role, ideally within the food ingredients or related industry.
- Excellent verbal and written communication skills.
- Proficient in using customer service software and tools.
- High level of attention to detail and accuracy.
- Ability to work independently as well as part of a team.
- Familiarity with CRM systems and practices.
- Strong understanding of customer care principles and practices.
- Ability to adapt to changing customer needs and handle challenging situations professionally.
- Multilingual abilities are a plus.
