Customer Care Specialist

WE ARE HIRING CUSTOMER CARE SPECIALIST Based in Durban, KZN

Requirements:

• High school diploma or equivalent; a degree in business, communications, or a related field is preferred.
• Proven experience in a customer service role, ideally within the food ingredients or related industry.
• Excellent verbal and written communication skills.
• Proficient in using customer service software and tools.
• High level of attention to detail and accuracy.
• Ability to work independently as well as part of a team.
• Familiarity with CRM systems and practices.
• Strong understanding of customer care principles and practices.
• Ability to adapt to changing customer needs and handle challenging situations professionally.
• Multilingual abilities are a plus.