We’re hiring new call center agents! Apply if you have experience with one of the following campaigns:
– USA Inbound Sales
– USA Customer Service
– USA Lead Gen
– USA Outbound Sales
– USA insurance verification
Recruitment Hot Line – 078 167 5816
Recruitment email: careers@13ten.co.za
Are you our next night owl?
Welcome to our people-centric call centre, South Africa’s leader in customer service, sales, and debt collection.
With over 20 years of experience, our team is committed to delivering exceptional service that puts people first. Join us and be a part of a company that values excellence, professionalism, and teamwork.
We’re looking for new Agents.
Do you have experience in any of the following on the USA market:
– USA Inbound sales
– USA customer service
– Insurance claims /verification experience
Americas or British accent is a must
Apply RIGHT NOW via the form!
What makes a good night owl?
A good lead gen agent has more to offer customers than an exciting pitch —they’re enthusiastic individuals with resilience and they take the time to get to know their customers, show empathy and always provide the best package tailored to the customer’s needs.
Ideally you are someone with at least 24 months of USA dialling experience, have an understanding of the US Market and have a passion for people.
Our vision
A contact centre evolves around human interactions. We provide an environment that allows for ultimate human interactions, both internal and external, and personal happiness. Happy people do well.
We deliver the highest standards in service for our clients, by focusing on the human touch in combination with state-of-the art technology.
We make sure our staff have a smile, so they make sure the customers they are speaking to have a smile. A happy bond is created.
Our Specialities
– Sales (outbound & inbound)
– Live Transfers
– Customer Service (voice/webchat)
– Debt Collection
– Smart Meter Appointments
– Surveys
– Quality Assurance (QA)
– Billing and Back-office Operations
– Appointment setting