Customer Service Internships With Macmillan Education

Posted on August 6, 2025
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One of the most popular producers of education textbooks and materials, Macmillan Education, is recruiting now for Customer Service Interns to work at their company.

Macmillan Education Internship Programme Now Open for Applications

If you’re passionate about customer service and looking to gain valuable workplace experience in the publishing industry, Macmillan Education South Africa is offering an exciting 12-month internship opportunity at their Midrand offices.

About the Internship
This internship is aimed at students or recent graduates who are eager to develop professional skills and support the Customer Services Department. Interns will receive a monthly stipend and gain hands-on experience while working with one of South Africa’s leading educational publishing companies.

Location: Midrand
Duration: 12 months
Reference Number: CSDI/MSA/160225

Minimum Requirements:

  • Grade 12 (Matric)
  • Completed or studying towards a National Diploma or Degree in Business Administration, Communication, or a related field
  • Excellent verbal and written communication skills
  • Strong attention to detail and accuracy
  • Motivated, responsible, and proactive attitude
  • Ability to manage time, prioritise tasks, and multitask
  • Willingness to learn and adapt in a fast-paced team environment
  • Key Responsibilities:
    • Assist with administrative duties within the Customer Services team
    • Process customer orders and ensure accurate data capturing
    • Respond to customer queries professionally via phone and email
    • Maintain filing systems and update customer records
    • Work collaboratively with internal teams to ensure efficient service delivery
    • Support continuous improvement efforts in customer service operations

    Why Apply?
    This internship is a great opportunity to gain real-world experience, improve your customer service skills, and start your career in a respected organisation within the education sector.

    Apply now to be part of a dynamic team that’s dedicated to delivering excellent service and supporting South African education.

    HOW TO APPLY

    CLICK HERE TO APPLY ONLINE