Clover has an exciting opportunity for unemployed young people to join their Call Centre Learnership progamme where they will gain work experience and formal learning.
Clover Call Centre Learnership 2025 Now Open for Applications
Clover is offering an exciting opportunity for motivated and unemployed youth to join its Call Centre Learnership Programme in Gauteng. This programme is ideal for individuals who are passionate about customer service and looking to gain valuable workplace experience along with a nationally recognised qualification.
The learnership will be based at Clover’s Call Centre in Constantia Park, Roodepoort, and will include both practical on-the-job training and classroom-based learning. Upon successful completion, participants will earn an NQF Level 4 qualification and practical experience in a professional call centre environment.
Location: Roodepoort, Gauteng
Category: Customer Service
Qualification: National Certificate – NQF Level 4
Stipend: Yes (paid during the learnership period)
Who Should Apply:
• South African citizens who have completed Grade 12 (Matric) between 2020 and 2024
• Must have a minimum of 55% in English and Mathematics or Maths Literacy
• Computer literate (Advanced skills preferred)
• Currently unemployed
• Must not have participated in any previous learnership programme
• Applicants from the West Rand and surrounding areas will have an advantage
• Persons with disabilities are strongly encouraged to apply
Key Competencies:
• Strong communication and interpersonal skills
• Customer service orientation
• Problem-solving abilities
• High levels of motivation and integrity
• Ability to work well in a team
• Attention to detail and accuracy
• Numeracy and ability to apply basic mathematical principles
Duties and Responsibilities:
• Deliver excellent customer service in all inbound and outbound interactions
• Resolve queries and complaints in coordination with internal stakeholders
• Accurately capture and confirm customer orders on time
• Communicate order issues, account holds, and special product offerings
• Promote and sell Clover and partner products to customers
• Support and participate in team initiatives and meetings
• Uphold Clover’s customer service standards and visual management processes
This is a valuable opportunity for young individuals eager to build a future in the customer service industry. Gain real work experience, earn an NQF qualification, and become part of a leading brand in South Africa.