First Point Group is working with a leading social media platform based in South Africa and is supporting them in their search for a Client Solutions Manager to be based in their Johannesburg office.
Position Description:
Client Relationship Management: Cultivate and maintain strong post-sale relationships with advertisers of all sizes.
Campaign Execution: Collaborate with internal teams (ad ops, product, R&D) to ensure seamless and successful campaign delivery.
Inventory Allocation: Work with internal teams to optimize inventory allocation for client campaigns.
Campaign Optimization: Monitor and analyze campaign performance, proactively identifying areas for improvement and implementing optimization strategies.
Technical Troubleshooting: Collaborate with product and engineering teams to resolve client issues and enhance campaign performance.
Data-Driven Insights: Analyze campaign data to provide clients with actionable insights and contribute to product improvements.
Strategic Guidance: Share market feedback and contribute to the development of advertising strategies.
Sales Support: Assist the sales team with pre-sale research, pitching, and business reviews.
Client Partnerships: Build long-term, consultative relationships with clients, fostering trust and collaboration.
Position Requirements:
Minimum 5 years of experience in Performance Marketing or Performance Campaigns
Proven track record in operations and business acumen with a focus on cross-selling and upselling
Experience managing Agency relationships is highly desirable
Knowledge of Mobile Measurement Partners (MMPs) and Mobile Attribution Platforms is advantageous.
Proficiency in using various measurement metrics (conversion rate, bounce rate, click-through rate, etc.)
If you think you are the perfect fit for this role, then please do not hesitate to get in touch! Kindly share with me your up to date CV on goflaherty@firstpointgroup.com ensuring all of the relevant experience is highlighted. Please note, we will only contact shortlisted candidates.
Location – Johannesburg, South Africa – Onsite