This opportunity is available for young people to enroll on the Call Centre Learnership with the leading insurance company, Outsurance and gain a valuable qualification.
OUTsurance Call Centre Learnership Programme (12 Months)
OUTsurance is offering an exciting Call Centre Learnership opportunity for unemployed youth who are passionate about customer service and want to build a career in the financial and insurance industry. The learnership is based in Centurion, South Africa and runs for a period of 12 months.
About OUTsurance
For more than 28 years, OUTsurance has been a leader in the South African insurance industry. The company is known for its innovative, digitally driven solutions while maintaining strong human values. OUTsurance attributes its success to energetic, skilled employees and offers a vibrant work environment focused on growth, learning and collaboration.
About the Call Centre Learnership
This learnership is a structured, work-based programme designed to provide unemployed youth with practical workplace experience. Successful applicants will enter into a 12-month fixed-term learnership agreement (not a permanent employment contract) and will receive a monthly stipend.
The programme is ideal for candidates who have an interest in call centre operations and want to gain hands-on experience to pursue a long-term career in the insurance and financial services sector.
Key Competencies
Applicants should demonstrate the following competencies:
- Strong interpersonal and relationship-building skills
- Ability to take initiative
- Professional engagement with customers and colleagues
- Positive attitude and adaptability to change
- Ability to multitask and handle pressure
- Excellent communication skills
- Self-motivated with a willingness to learn
- Basic computer literacy (advantageous)
Minimum Requirements and Qualifications
- Valid Matric certificate
- Completed degree is advantageous but not required
- Computer literacy, including MS Office
- No prior work experience required
INSETA Learnership Eligibility Criteria
To qualify for this INSETA-accredited learnership, applicants must:
- Be a South African citizen
- Be between the ages of 18 and 35
- Not have participated in a learnership before
- Have been unemployed for the past six months
Employment Equity
In line with OUTsurance Insurance Company Ltd’s Employment Equity objectives, preference will be given to suitably qualified candidates from designated groups.
This OUTsurance Call Centre Learnership provides a valuable opportunity to gain industry-recognised experience, develop workplace skills and take the first step towards a career in the insurance sector.
HOW TO APPLY