This Learnership offers young South Africans the chance to gain real-world insurance industry experience while building valuable skills for the future. We have all the details so you can apply now.
Bidvest Insurance Learnership Programme Now Open
Bidvest Insurance, a leading non-life insurer and part of the Bidvest Group, is inviting applications for its Learnership Programme. Since its founding in 1997, the company has specialised in providing niche, value-added insurance products through both its Direct Channel (via call centres) and Affinity Channel (partner distribution networks). With a focus on protecting South Africans against everyday risks, Bidvest Insurance continues to grow through its commitment to service, innovation, and long-term relationships.
As part of one of South Africa’s most respected trading and services groups, Bidvest Insurance offers young people the opportunity to build meaningful careers in the insurance sector. Joining this energetic and dynamic team means becoming part of the company’s purpose-driven mission to deliver exceptional service while contributing to a better South Africa.
Position Overview
Learners will be trained to gather and manage information for accurate assessment of Value Added Product claims. This role provides hands-on exposure to customer service, administration, and insurance processes, while instilling Bidvest Insurance’s core values through everyday work practices.
Key Responsibilities
– Deliver exceptional service to policyholders and handle all queries related to claims and policy benefits.
– Accurately capture and validate claim information.
– Verify policy status and premiums to ensure claims can be processed.
– Collect and attach all required supporting documents to claims systems.
– Manage queries from clients, suppliers, and internal stakeholders.
– Process refunds and payments where necessary.
– Provide clear correspondence on claims outcomes and requirements.
– Ensure all developments and interactions are properly recorded in the system.
– Handle telephonic queries professionally and efficiently.
– Apply the principles of Treating Customers Fairly (TCF) in all customer interactions.
Minimum Requirements
– A National Senior Certificate (Matric).
– Computer literacy (essential).
– Strong administrative and customer service skills.
– Excellent communication and interpersonal abilities.
HOW TO APPLY
Submit your CV to jobs@bidvestinsurance.co.za
Closing date not specified